This privacy policy explains how information submitted through this HEXPOL website may be handled. Business visitors often provide personal contact details together with technical information about silicone tubing, PTFE tape, plastic film, elastomer parts, packaging materials, compliance needs, or supply programs. The information is used to respond to inquiries, prepare technical review, coordinate quotations, and maintain communication with the requesting organization.
Forms may collect name, company, email address, phone number if provided, product interest, application details, documentation needs, expected quantities, target dates, and written messages. Server logs may also record ordinary technical data such as browser type, approximate location, access time, and pages viewed for security and website operation.
Submitted information may be reviewed by sales, technical service, compliance, logistics, or customer support personnel as needed to answer the request. Technical details may be used to clarify product fit, identify required documents, plan samples, prepare quotations, or follow up on an active program. Information is not sold as a consumer marketing list.
Information may be shared with service providers or internal business teams that support inquiry handling, website operation, logistics, or compliance review. Records may be retained for a reasonable period to manage customer communication, document decisions, support repeat inquiries, and satisfy legal or business obligations.
Business contacts may request correction or deletion of submitted contact information where applicable. Some records may need to be retained when they relate to quotations, compliance evidence, transactions, legal duties, or active technical programs. Questions about privacy handling can be sent through the contact page.